For support, please send an e-mail to one of these addresses:
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In all likelihood a mail was deleted by a spam filter.
Please try contacting support on one of the other addresses.
Or try mailing from a different e-mail address.
In that case, either your mail got blocked, or ours. Please try mailing the backup address email@example.com instead. Or send a PM to "scylla" at 2+2.